General Questions
EarthlyBreath is an online marketplace dedicated to connecting customers with natural, handcrafted, and eco-friendly products. We focus on sustainability and authenticity, offering a curated selection of goods crafted by artisans who value quality and environmental respect.
We partner with sellers who use nature’s finest ingredients and traditional craftsmanship to create their products. By supporting small businesses and promoting eco-friendly practices, we contribute to a healthier planet and a more mindful way of living.
Buying on EarthlyBreath
To begin shopping, you need to register on our website. After registration, you can browse our wide selection of products, add items to your cart, and place your order.
Once you place an order, it is sent to the respective seller. Each seller will process, package, and ship the items directly to you. Since sellers may have different shipping schedules, your items might arrive at different times.
Payment is made upon delivery. Once your items arrive at your specified address, you can pay the delivery person, ensuring a secure and convenient transaction.
Return policies are determined by each seller on EarthlyBreath. Some sellers may accept returns, while others may not. Before making a purchase, we recommend reviewing the seller's return policy on the product or store page. If the seller accepts returns, you will be able to return the item after contacting the seller directly through their email which will be provided to you after placing the order. The seller should provide you with the retrun instructions. You can also contact
support@earthlybreath.com for assistance.
If you encounter any issues with your order, you can contact our customer support team for assistance. We are here to ensure a smooth and satisfying shopping experience.
Selling on EarthlyBreath
If you run a small business that creates natural or handcrafted products, you’re welcome to join our marketplace. We value sustainability and are excited to support small businesses that share our commitment.
To become a seller, create an account by filling out our online registration form with your business details and contact information. Once your account is approved, you can start listing your products on our marketplace.
After setting up your seller account, select your preferred shipping company and start adding products to your EarthlyBreath store. Provide detailed descriptions, high-quality images, and set prices for each item. Our team will review and approve the products.
When you receive an order, you’ll be notified via email. You can then process, package, and ship the items to the customer. It’s important to update the order status through our online dashboard to keep the buyer informed. Payment will be collected on delivery by your chosen shipping company.
EarthlyBreath operates on a commission-based model with no upfront fees. A 9% commission per order (excluding shipping costs) will apply. You can view your commissions bill on your dashboard every 15 orders.
As a seller on EarthlyBreath, you’ll enjoy numerous benefits:
- Free to Join and Sell: No upfront costs; you only pay a commission when you make a sale.
- User-Friendly Dashboard: Easily manage your store, track orders, and update information.
- Comprehensive Support: We provide dedicated support to assist with any platform-related issues.
- Enhanced Exposure: Increase your product visibility through our marketplace tools and features.
- Secure Payment: Benefit from our reliable payment on delivery method.
Support and Assistance
Both buyers and sellers have access to comprehensive support. Whether you have questions about using the platform or need assistance with an order, our dedicated support team is here to help.
You can reach our customer support team through the contact form on our website or by emailing us directly at
support@earthlybreath.com. We strive to respond promptly to all inquiries.
